Complaints - Prevention, Management and a Learning Experience
Read MoreWelcome to The Private Clinic Consultancy
Our worldwide consultancy offers you a personal approach to analysing you Clinic’s functions thus helping you achieve increased reputation and patient numbers, profitability and a gold standard patient experience seamlessly delivered by a dedicated team. All of these functions integrated into an environment of regulatory compliance and technological advance.
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Why Choose The Private Clinic Consultancy Now?
The Consultancy takes a structured and analytical approach to your Clinic highlighting problems across a number of functions. A personal approach identifies interventions for success and profitability offering a continuity of contact. Years of healthcare experience and management in differing countries and providers enable you to optimise your position in the marketplace.
Benefits for Your Clinic
Through our support you will increase your patient numbers whilst creating a dedicated and enthusiastic workforce. You will develop skills in staff recruitment, training and retention. You will recognise that the patient experience is pivotal to your reputation and success. Business strategy, operational efficiency and financial management will maximise profitabilty whilst you comply with national regulations. Marketing and branding will increase your client base and attract corporate clients. You will use technology seamlessly and considering the use of A.I. for your Clinic.
The Consultancy
Our Services
Free Introductory Consultation
We provide a free personal consultation to explain our services and more importantly to understand your Clinic's needs in relation to those services. Our Website outlines our various services and our modular approach to your Clinic's success. Do contact us to arrange a convenient day and time.
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Assessment, Analysis and Feedback
We use a 125 part questionnaire to evaluate your work across 8 modular areas. You will receive an analysis in 5 days which will help you increase your understanding of strengths and weaknesses. A consultation will help you consider interventions for improvement. The cost is €475
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In Depth Analysis & Support
We take a modular approach to your Clinic’s work. This enables you to focus on a particular area and therein improve efficiency, standards and teamwork resulting in sustainabilty of your reputation and increased profitability. As all modules are inter-related improving any one has huge benefit for your operation.
Modular Approach
Starting an International Clinic
The Consultancy has expertise in creating a Clinic for International Clients or developing a department of Primary Care for International Clients either in a hospital or existing Clinic. We can offer tailor made services to facilitate this work and create a profitable development. CONTACT US FOR A FREE CONSULTATION
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Succeed and Survive - For Individual Physicians or Small Partnerships
We offer a tailor made confidential and client orientated service for individual Physicians or Small Partnerships concentrating on analytics and interventions to drive professional and financial success and strategies to enhance enjoyment and survival over many years in an increasingly stressful and demanding professional world.
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Clinics in Crisis
Clinic life is not always successful or satisfying and problems vary from financial underperformance, staff recruitment and retention to interpersonal difficulties and loss of patients. Through years of experience The Consultancy brings objectivity, confidentiality and ongoing support to address many of these problems, do contact us in confidence for a free consultation to discuss your problems .
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Webinar and Workshops
The Consultancy periodically runs webinars on such subject as confidentiality, complaints, managing payments from Insurance Companies, Staff Selection and Appraisal. We also run webinars and workshops on the subjects in our Modular Approach. Just register on the events page, we will contact you and send you a link for the webinar. The webinars are free, the workshops available at a fee.
Webinars
Consultation Skills Training
Consulting skills are pivotal to your Clinic's success, enhancing patient satisfaction, retention and recommendations to new patients. They also increase physician satisfaction and retention whilst preventing complaints. Dr Styles has an expertise in this field and will discuss many techniques. Enhanced skills are acheived through small workshops or individual sessions
Contact Us for DetailsOur Modules - Click on the Module to Buy or to Contact Us
THE MODULAR APPROACH
We use a modular approach to your activities - the modules listed to the right and below. Each module works through a questionnaire, its written analysis and an online discussion highlighting interventions to bring enhanced reputation and profitability. Each module is priced at €475.
Business Strategy
Through an analytical approach you will develop skills to identify positive and negative aspects of your current operation as well as strategies for developing new business. These interventions will help to bring increased profitability, enhanced reputation, and sustainability.
Order NowOperational Efficiency
You will standardise and streamline your common Clinic activities - appointments, complaints, ordering and reporting tests, pricing new services, staff appointments and activity analysis and reporting - you will use standard operational procedures to deliver these activities with efficiency and competence
Order NowFinancial Management
You will enhance profitability through effective activity analysis, you will increase productivity and control expenditure, identifying and developing new income generation from corporate clients. Through budgetary control and management of insurance company receivables you will improve cash flow. Your time management will be enhanced and your financial stress minimised.
Order NowRegulatory Compliance
You will operate in accordance with national legislation for both Clinic and Medical Staff Licensing, Employment Law, Medical Records and Data Compliance, Confidentiality, Complaints and Malpractice Insurance. You will regulate the use of Secondary Providers bringing together all these regulatory aspects into an effective group of Standard Operational Procedures.
Order NowMarketing Strategies
You will develop a clear, structured approach to attracting and retaining patients by understanding your market, strengthening your Clinic’s reputation, and communicating your services effectively. Through optimised digital presence, corporate partnerships, patient experience, referrals, and social media, your Clinic will increase visibility, trust, and long-term patient engagement.
Order NowThe Patient Experience
You will focus on "The Patient Journey" - from initial contact to discharge, realising how this is pivotal to your success, reputation and marketing by your patients. We will help to enhance your staff's consulting and administrative skills. You will use patient feedback to constructively enhance their experience whilst increasing professional satisfaction and retention of your team.
Order NowStaff Recruitment and Training
High quality and motivated staff with high levels of staff retention are pivotal to your success. You will consider how to select quality staff, support them through an induction process and monitor them through their probationary period. You will create an educational environment for all staff, appraising their performance and effectively sustaining their motivation and teamwork.
Order NowTechnological Integration
You will understand the importance of the integration of medical records and business activity and how this can be released against a background of national directives. You will explore and develop the integrated use of telephone and video consulting and their limitations. Finally the module will consider the use if A.I. both by patients and Physicians and how this can be integrated.
Order NowWebinars
Staff Retention - Available From 01/02/2026
This webinar is designed to increase staff retention enhancing your Clinics reputation and profitability. Click below to receive a link for the free webinar and for a staff retention calculator
REGISTER FOR YOUR FREE WEBINARYour order
Please complete this order form. Please carefully select the service(s) you require. We will send you a confirmation within 24 hrs. If you do not receive this please check your e-mail spam folder
select your webinar
Please complete this order form. Please carefully select the service(s) you require. We will send you a confirmation within 24 hrs. If you do not receive this please check your e-mail spam folder
Blog
Important features of providing care to International Patients
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