Recognising your place in the market, identifying new goals for profitability and developing these to a successful outcome. Recognising the whole patient experience as pivotal to your success
Appointment procedures, managing tests and referrals, complaints, new services and standard procedures
Increased Productivity, Income Generation, Control of Expenditure, Budgetary Control, Effective Time Management, Minimising Financial Stress
Licensing, Clinics and Doctors and Nurses, Medical Records and Data Compliance, Malpractice Insurance, Complaints, prevention and processing, Confidentiality, Employment Law, Secondary Providers, The use of Standard Operational Procedures ,
Marketing through good consulting, corporate clients, membership fees, social media
Understanding the Patient's Journey. The Welcome, Good Consulting, The Prime Physician & Continuing Care, Billing, Follow-up and Safety Netting
Recruitment, Contractual issues, The Induction Process, Probationary Period, Appraisal and Focused Ongoing Education, Creating a learning environment
Medical and Business Functions, Operational Analysis, Telemedicine and Video Consultations, Effective use of Medical Records, Working with A.I.